Temporary Coronavirus Procedures: Client Information
As part of my effort to ensure the safety of you, myself and the wider community I have put into force a temporary set of policies and procedures while an enhanced risk of coronavirus transmission is present in the community. These measures will be relaxed as soon as it is safe to do so, and I really value you your understanding and compliance during this unprecedented event. Please ensure you read this document in full and understand its contents, please contact us if you have any questions.
Section 1: Booking Your Appointment
Please inform us at the time of booking if any of the following apply:
You or anyone you reside with or care for have suffered from any of the below recognised symptoms of, or tested positive for coronavirus within the last 14 days:
o A high temperature
o A new, continuous cough
o Loss or change to your sense of smell or taste
You have been in contact with a person suffering with any of the above recognised symptoms, or who has tested positive for coronavirus within the last 14 days.
You have a health condition outlined by public health England which may leave you more vulnerable to contracting or more susceptible to the effects of coronavirus
You have been told to shield yourself for any other reason in relation to coronavirus
You are allergic to any cleaning products or materials commonly found in PPE (Personal Protective Equipment)
Section 2: Before Your Appointment
You must inform us if any details outlined in section 1 have changed at any time between booking and your appointment
Your consultation will be conducted in the 48 hours before your appointment to reduce the amount of time spent in clinic
Section 3: Attending Your Appointment
Please shower and put on clean clothes before your appointment
Please attend your appointment alone
To avoid unnecessary social contact please do not arrive more than 5 minutes before your appointment time
Please bring your own bottle of water & pen
You will be asked to wash your hands/clean your hands with sanitizer upon arrival & when leaving the clinic
You will be asked to place your clothing and personal items in a container
You may be asked by your therapist to wear a facemask for some or all of your appointment, you can bring your own or we will provide this if necessary
If you have not paid in advance you will be asked to pay via the online booking system using paypal or via bank transfer
Section 4: After Your Appointment
You must let us know immediately if:
o You develop any recognised symptoms of coronavirus as detailed in section 1
o You are tested positive for coronavirus
o You learn that you came into contact with a person suffering with any of the above recognised symptoms of, or who has tested positive for coronavirus within the 14 days preceding your appointment
Section 5: what will be different
A supply of Hand sanitizer will be available in the porch entrance when you arrive for use, and when you leave the premises.
Couch Roll (disposable bed coverings) will be used on the couch for every treatment and replaced for every client.
Couch will be wiped down and dis-infected between every towel change.
All towels will be used to protect your modesty, and when the treatment is finished, I will be placing into a clear bag to be washed at the end of each day.
Door handles, back door entrance, toilet, wc, counter tops and hand wash facilities will be cleaned and disinfected after every use.
Your therapist will be wearing an apron, mask, and if essential nitrile gloves.
At least 15 minutes between appointments for cleaning processes and prevent clients coming into close contact with each other such as the waiting area.
Temporarily, Facial treatments will be suspended until further guidance is understood as a safety measure to do so.
The measures of these changes where possible are to lower the risk of transmission and improve client/therapist safety
I look forward to seeing you soon and please don’t hesitate to ask if you have any questions regarding the procedures outlined in this document.